Privacy Policy

1. Data Controller

MITRONIX LTD acts as the data controller for personal data processed through this website and in connection with enquiries and services. Official company and privacy contact details are provided by MITRONIX LTD through its designated business channels.

2. Personal Data We May Collect

Depending on how you interact with us, this may include your name, company, email address, telephone number, project address, project requirements, correspondence, technical information submitted by you and basic website usage information.

3. Why We Process Data

• To respond to enquiries and prepare quotations.
• To perform contracts and provide engineering, installation, integration and support services.
• To manage customer and supplier relationships.
• To maintain website security and improve our services.
• To meet applicable legal, accounting and regulatory obligations.

4. Legal Bases

Where applicable, processing may be based on steps taken at your request before entering into a contract, performance of a contract, compliance with legal obligations, legitimate interests, or consent where consent is required.

5. Sharing of Data

We may share relevant data with service providers, professional advisers, technology vendors, subcontractors or public authorities where necessary and lawful. We do not sell personal data.

6. International Transfers

If a cloud or technology provider processes data outside the European Economic Area, appropriate safeguards should be used where required by applicable data-protection law.

7. Retention

Personal data is kept only for as long as reasonably necessary for the purpose for which it was collected, contractual administration, warranty or support obligations, dispute handling, and applicable legal retention periods.

8. Your Rights

Subject to applicable law, you may have rights of access, rectification, erasure, restriction, objection, data portability and withdrawal of consent. You may also have the right to lodge a complaint with the competent supervisory authority.

9. Cookies and Analytics

The website provides a cookie preference manager for optional analytics and marketing categories. No analytics or advertising tracker is configured in this package. You can change your choices through Cookie Settings in the footer. See the Cookie Policy for more information.

10. Security

We use reasonable technical and organisational measures appropriate to the nature of the information processed. No internet-based service can guarantee absolute security.

11. Contact

For privacy-related requests, please contact MITRONIX LTD through the official contact details provided on this website.